Sam's Club

Ordered 4 tires for my truck before Thanksgiving. The person on the other end of the phone could barely speak English and promised they would call me when the tires came in. Three weeks later, I was forced to call myself and the tire still hadn’t come in. Around Christmas I went into the club and talked to the tire center. Three of the tires had come in and they were still waiting on one tire. January 2, 2024, after continuing to never receive a single phone call, I went back into the store, only to be told that that particular tire was discontinued and apparently they shipped the three tires back, and I was back to square one after nearly 10 weeks of waiting with no communication from Sam’s. It’s sad because they rely on that stupid International customer service line instead of talking to somebody right here in Springdale. Very disappointed. I will never buy tires from Sam’s again.

0 stars if I could; My heart goes out to all of the workers who try their absolute hardest while working here. The job itself pays well but there is a lack of consistency across all positions. Workloads and time off are never consistent. Getting time off ahead of time for major life events was always declined for me. We even had managers high while on the job. Taking hits around food. When they say there are occasional compensation benefits they truly mean occasional. We were catered food probably 10 times in the year I worked there. And usually, there wasn’t enough food for everyone. Working my forced 12-9/10 shift 5 days a week with barely any time to rest up was miserable. And I even dragged someone I knew into the mix to work with me. Part of me believes that it is a corporate problem for why the turnover rate was so high as well. You never got to really know anybody you worked with. Because everyone hates this job. Anyone who has worked there longer is snobby, and quite rude. Nobody covers each other, and the managers always asked for extra work from you because other people had more time off than newcomers. You don’t get an hour for lunch either. You get a 30 minute. And a 15 minute. Supposedly another 15 minute break as well. But who knows, I got yelled at several times for taking it. I had to quit because my manager said I wasn’t doing my job and gave me a strike. It was ridiculous. Perhaps if you ever hired more people and didn’t force us to live in an understaffed hell, you would have had a very strong work force. Long story short, if your grandpa is dying, and your sister is going to have a baby. Don’t work here- they won’t let you attend major life events. They will just work you dry.

5 stars to Cydney in the bakery at Springdale Sam’s!!! You saved the day! I live & work in Stilwell and we don’t have anywhere that has fresh cakes or that you can order a cake close. We have a baby shower planned and the cake that was to be ordered didn’t get done. Thank you for going above and beyond and making the cupcakes as I stood and waited in a busy Sunday afternoon no less!!! You rock and I’ll be calling to let your manager know how awesome you were and how you saved our party!!

I really l Iike this Sam's Club over the others in the area. It seems to be better stocked and overall cleaner and nicer. They always seem to have samples, which my kids love and their cafe is great for a cheap snack or drink. Some of my favorites here are the huge and affordable rotisserie chickens, the seafood dept has great shrimp, salmon, and flavored butters, the bagged salads are a good deal along with the fresh squeezed juices. And the bakery for cakes, pies, etc has amazing prices! Wish they carried our brand dog food and more of a selection of books and cookbooks at this location though. Also I wish store pickup wasn't a fee now and plus membership wasn't such a pricey add on!